FAQs

If you are stumped and need a little help, you are on the right page. Hopefully you'll probably be able to find the answer to your questions right here. If you have a question that is not listed please feel free to contact us

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How exactly does No36 work?

Our lash-stimulating peptide complex supports the lashes' natural growth cycle stage, making your lashes thicker, stronger and healthier. The mineral-rich formula helps replenish lashes with essential proteins and vitamins. You must be patient and consistent to see the results, it normally takes 8-12 weeks. If you do not see any results after consistent use of the product correctly as instructed for 12 weeks, you have the right to claim our money back guarantee.

How To Apply?

Apply the No36 eyelash serum to the lash line once or twice a day. We recommend using the serum 2 times a day for the first month for maximum results!Make sure your skin is clean before applying. If you forget one day, just continue the next day.

Important

Do not apply multiple times or double dips.
Using more than instructed will not give you quicker or better results. One dip into the bottle is enough for both eyes. Patch test is always recommended prior to use.

How long does a tube of No36 eyelash serum last?

One tube of our eyelash serum lasts approximately 3 months and also it depends on how often you use the serum

Does it have any side effects?

Our products contain no parabens and are also gluten-free and vegan. However, you should avoid getting the formula in your eyes. In case of eye contact, rinse your eyes thoroughly with water!

Is No36 safe to use during pregnant or breastfeeding?

Like most cosmetic and beauty products it has not been tested on pregnant or breastfeeding women or children under the age of 16. Hence we are unable to comment to use the product while you are pregnant or breast feeding.  . If you are pregnant or breast feeding please seek advice from your GP / Doctor before using our product.

Is No36 safe for sensitive skin?

Like most cosmetic and beauty products patch testing is always recommended. Apply a small amount of the serum to a small area, such as a corner of your forehead, behind your ear or the side of your neck. There should be no other products on the skin so that you can properly test this product. Wait around 24 hours to see if you have any skin sensitivity.

Do you test No36 Serum on animals?

No, we are 100% opposed to animal testing and never test our products on animals.

Is No36 Serum designed for men?

It is designed to promote the growth of longer, thicker, fuller and healthier eyelashes and bold eyebrows for anyone who desires to enhance the appearance of their eyes.

What should I do if I miss an application?

If you forget to apply it one night, simply resume your schedule the next night, no need to worry about a miss.